In this day and age, security whether it be cybersecurity, facilities monitoring, patrols, or active guards on duty is increasingly important. As we adapt to a changing world, so should the security companies on which we rely to proctor our safety. When you’re searching for a new security company to tackle your company’s needs, you should go into the process with a little bit of foreknowledge and a clear idea of what you need before making a selection. The last thing you want to do is make a rash decision and hire someone who isn’t a fit for the job. The safety and security of everyone should always be a high priority. So, we put together a few things you should look for when you’re getting ready to hire new security. Read it below.
What Do You Need Them For?
The first question you should ask yourself when seeking out a security firm is: what am I hiring them for? What purpose will they serve? How will they keep my property, employees, and customers safe? All of these are valid questions! Assessing your needs and hiring security that fits them should be your first priority when selecting a security company. Deciding on whether patrols, monitoring, or a mix of both will work for you largely depends on your business and what you do. Spending some time assessing and researching will save you a lot of time and money along the way.
Do They Offer Additional Services?
Another important consideration for your security is what services they offer. Typically, you’ll likely want a variation of uniformed or non-uniformed security patrol services. At your business. These can be on foot, in a vehicle, or both. Find out if they offer other services, too. Do they offer off-duty police officers as patrol guards? How about stationary guard service? Armed and unarmed options?
What about monitoring services? Video surveillance is one such monitoring service. This will likely include closed-circuit television (CCTV) and a 24/7 support center. Find out if they offer managed services, which will scour reputable vendors to find the best available. Finally, see if they offer advanced security devices such as robotic assistant devices, which is a kind of video surveillance that can be deployed individually with a suite of security solutions pre-installed.
Reputation
There’s a wonderful Maya Angelou quote that goes along the lines of “reputation is the most important thing you have.” Of course, the entire quote exists within the context of Angelou’s words, but it applies to the broader world of business and, by extension, security guard services. So why is reputation so crucial for security guards?
Clients need to be able to trust them to secure their facilities and protect their people. A security firm with a poor track record may not be equipped to do that and might actually cause the opposite effect. A positive reputation for security guard patrols, monitoring, advanced security devices, and quality service is vital to ensuring safety across the board.
Certification and Licensing
The United States, surprisingly, doesn’t have federal guidelines for security guard certification and licensing. Instead, each individual state has its own set of rules, guidelines, training, and requirements. Listing all of them would take up far too much space, but it’s important to know the requirements in your state. Whether the state requires it or not, licensing is a way to build trust and demonstrate proper training. All states have certain standards for security guards, including mental health evaluations, no felonies, having a high school diploma (or equivalent), and being 18 or older. Since communication is so vital to work in the field, they must be able to speak, read, and write English.
Are They Armed or Unarmed?
Security services are pretty diverse, giving customers the opportunity to choose either armed or unarmed security officers for their contract. Here’s the thing about security officers: they can come from different backgrounds with unique skill sets that can be applied to different circumstances. Commissioned officers are usually armed guards that have to complete extensive training programs. Non-commissioned officers, on the other hand, won’t be armed at all. Some companies may hire off-duty police officers to fill security guard roles while others will be uniformed according to the vendor’s specifications. Each offers its own unique touch to handling the security of an organization. There are pros and cons to both options.
Armed Security Guards
Armed security guards are authorized to carry firearms, and should have the appropriate training and licensing to do so. They tend to offer a bit more security with larger crowds, potentially violent situations and can be helpful in a crisis. Conversely, the presence of firearms can make patrons nervous or give a negative impression to customers. They also cost more, so weigh your options carefully. If large amounts of money are being moved around throughout the business, an armed guard may offer better protection than an unarmed one.
Unarmed Security Guards
Unarmed security will likely have a baton or other non-lethal weapons just in case they need to act with force. They’re ideal for low or medium-level businesses. Unfortunately, they may not be as effective in a significant crisis should one arise. Unarmed guards cost less to hire. Ultimately, the needs of your business will dictate your security levels and whether or not they should be armed at all. Consider cost, situations where they might be needed, and any potential liability issues. These will give you a good basis for deciding which direction to go.
John Davis is a passionate content writer with a knack for crafting engaging narratives across various subjects. With a keen eye for detail and a love for storytelling, John brings ideas to life through the power of words. His dedication to delivering high-quality and informative content has made him a trusted voice in the digital realm. When he’s not at his desk, you’ll find John exploring new hobbies and seeking inspiration in the world around him.
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